For UK landscapers and gardeners · All trades
AI receptionist and missed-call text-back for landscapers
You can't hear the phone over a mower or a plate compactor, let alone answer it with muddy gloves on. InstallerLine answers for you, takes the details, pencils quote visits into your diary for you to confirm with one tap, and texts you a summary.
- Keep your own number
- We set it all up for you
- First month free for our first 10 clients · no card needed today · then monthly rolling
Calls you miss on the tools
Spring and early summer bring a rush of enquiries for patios, fencing and garden makeovers, just when you're busiest outside. Calls you miss then are hard to win back.
Example calls, and how InstallerLine handles them
A new patio and garden makeover
The call: A homeowner wants a new patio, turf and planting for their back garden.
What InstallerLine does: Takes their details, the address and postcode, roughly what they want and when, then pencils in a quote visit as provisional.
What you get: A summary and a provisional visit to confirm with one tap.
Fence down after a storm
The call: A caller's fence panels have blown down and the dog can get out.
What InstallerLine does: Takes the details and marks it as a priority call-back.
What you get: A text straight away so you can decide whether to fit them in.
Regular maintenance
The call: Someone asks whether you do fortnightly garden maintenance in their area.
What InstallerLine does: Checks their postcode against your area and gives your approved answer about maintenance rounds, then takes their details.
What you get: A summary so you can ring back and add them to a round.
Examples only. They show how the service is set up to handle these calls.
What it handles for landscapers and gardeners
✅ It will
- Answer in your business name, 24/7, in plain British English
- Tell callers it's an AI assistant and that the call is recorded
- Take name, phone, postcode, address and job details, and read them back
- Patios, driveways, fencing, turfing and garden design enquiries
- Quote visits, pencilled in for you to confirm
- Regular maintenance enquiries
- Approved FAQs: area, services, how quotes work
- Text back callers who hang up
❌ It won't
- Pretend to be a person
- Diagnose faults or give technical advice
- Quote prices you haven't approved
- Promise a firm time or price, or take card payments
- Treat emergencies as routine jobs
How it works
Divert your missed calls
Turn on "divert when busy or unanswered" on your mobile or landline. It takes two minutes, and we send you the steps for your network.
We build your receptionist
We set up your services, area, hours, FAQs and diary, and test it before it goes live. You approve exactly what it's allowed to say.
Every enquiry, captured
After each call you get an email and a text with the caller's name, number, postcode, job and urgency. Anyone who rings off gets a text back.
See what lands on your phone and how it knows when you're free.
Simple monthly pricing for landscapers and gardeners
Monthly rolling. Cancel with 30 days' notice. Prices exclude VAT. Founding clients: first month free, no setup fee, price locked for 12 months.
Text-Back
£39/month
- 60 AI call minutes
- AI takes a message and texts you
- Missed-call text-back
- Urgent and safety hand-off
When minutes run out, missed callers still get a text-back. No extra charges.
Receptionist
£89/month
- 200 AI call minutes
- Pencils quote visits, surveys and jobs into your diary for you to confirm with one tap
- Email and SMS summary of every call
- Your FAQs and approved prices
- Monthly call report
Extra minutes 12p, capped at £25 a month.
Busy Firm
£149/month
- 500 AI call minutes
- Everything in Receptionist
- Live transfer to you or the office during set hours
- Up to 2 numbers or branches
Extra minutes 12p, capped at £25 a month.
Join as a founder, no card needed
Ready to go straight away? Use Start now on any plan. First month free. Pay by card, cancel any time before day 31 and you pay nothing.
One-off setup £99, waived for our 10 founding clients and on 12-month plans.
Questions? Email [email protected] and James will get back to you the same day.
Hear a demo
📞 Call the demo line
The demo answers as a fictional heating firm, Borders Heating. Your line is set up for your own trade, with your services, area, hours and the questions you want asked.
Standard UK call rates apply. Calls to the demo line are recorded and transcribed so we can improve the service. Borders Heating isn't a real firm, so nobody will be sent out.
What happens next
- Claim a founding place or pick a plan.
- We build and test your receptionist with you, and you approve what it says.
- You turn on "divert when busy or unanswered" on your phone. It takes about two minutes.
Questions from landscapers and gardeners
Does InstallerLine work for landscapers and gardeners?
Yes. We set it up for your firm: your services, area, hours, the questions you want asked and what counts as urgent. You approve exactly what it's allowed to say before it goes live.
Do I need to change my phone number?
No. You keep your number and divert calls you don't answer (or all calls, if you prefer) to your InstallerLine number. Your phone provider may charge for diverted calls, depending on your plan.
Does it confirm jobs on its own?
No. On Receptionist and Busy Firm it pencils jobs and visits into your diary as provisional, and nothing is final until you confirm with one tap or reply with another time. If you don't confirm within 24 hours (or 2 hours before the slot, if sooner), the slot is released and the caller is told you'll ring them.
Will callers know it's an AI?
Yes. It says so at the start of every call, and it tells callers the call is recorded.
Can it tell callers which areas I cover?
Yes. We set up your postcodes, and it tells callers outside your area politely, so you don't waste time ringing them back.
Can I turn it on only in busy months?
Plans are monthly rolling with 30 days' notice, and you can divert only the calls you don't answer, so it only picks up when you can't.
More answers on our main questions page.